Bonnie F. Cleaveland, Ph.D, ABPP

Board Certified Clinical Psychologist

1173 Southgate Drive Suite A Charleston SC 29407

 

 

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Frequently Asked Questions

 Meetings

What are your hours?

I am in the office Thursdays 9-6 and and Fridays 9-5.  Most employers are more than willing to let you take a long lunch or work a bit longer to let you come to an appointment.

 

How often would we meet?

I like to see clients weekly in the beginning.  Often, then, sessions go to every other week.  You and I can discuss a schedule that’s acceptable to both of us.

 

Clients

Do you see children or teenagers?

No.  See my referral list for child / teen referrals.

 

Do you do couples counseling?

Yes! 

 

Services

Do you do hypnosis?

I use hypnosis for relaxation and pain management.

 

Do you prescribe medication?

No.  I often work with family doctors or psychiatrists if medication is needed.

 

Do you do ADHD testing?

No. If you need testing, I’ll refer you to a colleague.

 

Who will you make a referral to if you’re not in my network?

See my referral list for people I know and trust in Charleston.

 

Specialty / Experience

How much experience do you have?

I have a Ph.D and a license in clinical psychology.  I'm board certified in clinical psychology, and I have been doing psychotherapy for 17 years.  I am registered with the National Register of Health Service Providers in Psychology.

 

What is your specialty?

I love to work with people with anxiety and stress related disorders.

 

What is your theoretical orientation?

I am a cognitive-behavioral therapist.  This means that I tend to provide brief, solution-focused therapy rather than emphasizing childhood issues.  Most people improve substantially with 8-12 visits.  You will often have homework assignments.  Cognitive-behavioral therapy depends to a great extent on the client – the more work you do, the more likely you are to improve rapidly.

 

Does therapy really work?

Yes.  The research shows that therapy really is effective.  You will learn some skills and techniques to cope with stress.  Having an objective person, who’s also an expert in human behavior, to really listen often provides a fresh perspective.

 

Fees and insurance

How much are sessions?

See the paperwork for current fees.

 

How long are the sessions?

45-50 minute psychotherapy sessions

 

What if I can’t afford therapy?

There may be some options that will help with payments.  One is SC Vocational Rehabilitation, which helps people who are having trouble on the job.  You can reach them locally at 740-1600.  Tell them you’re having trouble on the job and that you want some counseling.  They’ll bring you in for an interview there.  If therapy is appropriate, they’ll refer you to a private psychologist for an evaluation.  You may request me if you like.

If you're the victim of a crime that you reported to the police, the State Office of Victim Assistance may help. 

Will my insurance cover it?

Usually they cover part.  The best thing to do is to call, using the insurance worksheet, and find out exactly what your benefits are.  ALSO, check the booklet that explains your benefits.  Human Resources professionals at your company are often helpful, too.

 

Specific insurance plans

 

Can I get receipts for my visits?

Yes.  Within a few days after your first visit, all the information will be in the computer.  At that time, we can send you a receipt that will include everything you need for filing with your employer’s flexible spending account.

 

How does insurance work?

The deductible is the amount of money you must pay in full before your insurance kicks in.  It often, but not always, starts January 1st (October 1 for Tricare).  It is usually an individual deductible (e.g., each person in the family has to pay the deductible before insurance benefits kick in).  It typically combines physical and mental health.  For example, if you have a $250 deductible and you’ve paid, out of pocket, $100 for your annual exam, you’ll have $150 left.  When you come see me, your insurance won’t reimburse you for the first visit of $135.  Then, at the time of your second visit, you’ll have $15 remaining of your deductible to meet. 

 

A copayment amount is what you’ll pay each visit.  Usually, copayment amounts don’t go toward your deductible. 

 

Be careful if your insurance tells you they’ll pay a percentage of each visit.  They may not pay a percentage of the charges, but instead a percentage of their contracted rate.  Sometimes their contracted rate is very, very low.  So if your insurance decides that a visit is $70 and they say they’ll pay 80%, what they’ll pay is $56.  Of my $120 fee, then, you’ll owe $64.

 

 

Board Certified in Clinical Psychology

Registrant, National Register of Health Service Providers in Psychology

 

 843-571-4005    

bonnie@bonniecleaveland.com

 

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